Looking to Cancel or Freeze Your Membership?
We understand that sometimes you need to pause or end your membership. We’re here to make that process as simple as possible.
Please review our cancellation & freeze policy below before proceeding.
Cancellation Policy:
Month to Month Contracts: Members are required to give a 30 day notice to cancel their membership. There is no additional cancellation fee, however members will be responsible for any payment(s) due during the cancellation period.
12 Month Contracts: Members are required to give a 30 day notice to cancel their membership and pay a cancellation fee of $50. Members will be responsible for any payment(s) due during the cancellation period. To not be charged the cancellation fee, members will have to opt out of their auto renewal 30 days prior to their contract renewal date.
Paid in Full Contracts: There will be no refunds for paid in full contracts should a member want to stop utilizing the gym before the end of the contract term.
Freeze Policy:
Month to Month Contracts: Members can freeze their monthly billing up to 3 months at a time for no additional fee. Members have to wait 1 month before they are allowed to freeze their account again. Members are still responsible for the bi-annual maintenance fees collected on January and July 1st.
12 Month Contracts: Members can freeze their monthly billing up to 3 months at a time for no additional fee. Members have to wait 1 month before they are allowed to freeze their account again. Members are still responsible for the bi-annual maintenance fees collected on January and July 1st.
Paid in Full Contracts: Members can freeze their membership up to 3 months at a time for no additional fee. Members have to wait 1 month before they are allowed to freeze their account again.
WAIT!!
Before you continue to cancel or freeze your membership, is there anything we can do to fix this? We hate to see you go and your satisfaction is important to us. We’d love the opportunity to address any concerns you might have.
Please reach out to us at info@jadablitzfitness.com
All cancellations and freezes are now done through our Jada Blitz Fitness App.
Download our App through the App Store Here
Or on Google Play Here
If you have not set up your app, you can call the front desk to have them send you an activation link or you can cancel online here.
If you do not have a sign in, click on ‘Register’. You will then need to enter your agreement number, first and last name and zip code used at the time of sign up. If you do not know your agreement number click the link ‘Retrieve Agreement Number’ and enter the email address that would have been on file.
If you have further issues or questions, please email the club at info@jadablitzfitness.com or call the front desk at 716-568-9057.